A. If your Company/ Department allows it. You are free to edit your profile information as you please. If, for example, your phone number was incorrect, or you have changed to a different number, you can log in and change it any time. We advise users to check that all of their profile information is correct when they first log in, to avoid any additional issues that may arise as a result of that later down the line.

A. If your Company has restricted access to your profile, then you need to contact your Travel Arranger to update the profile. It is very important that you do this as soon as you have any changes to be made, as this information is passed over to Airlines and relevant Authorities.

A. The message in Red that you see at the top of the page is not an error. This is a permanent message and it will show at all times. Once you hit save, the information will be stored on your profile.

A. If you are assigned as a Travel Arranger you should be able to update the profile to those travellers assigned to you from the Administration of User Profiles /Edit User data.

A. At the top of the page on the right hand of the site click on Management/ Administration of User Profiles /Edit User data. Find the User by searching for First Name, Last Name, or Location, if applicable. Or if there are less than 200 users, you can leave it blank and click “Find” & a list with all of the travellers assigned to you will be displayed. Click Edit on the one you want to edit to be taken to the screen with all of the Profile Sections - Complete as normal.

A. No. If you are assigned as a Travel arranger, you must login as yourself. Use your own username and personal password. As a travel arranger you have access to update your traveller's profiles from your profile by clicking on the ‘Administration of User Profiles /Edit User data’

A. Please ensure that you are entering the correct information. To find a traveller, only one piece of information is required: First Name, Last Name, or Location if applicable. Or if there are less than 200 users, you can leave it blank and click “Find” & a list of all the travellers assigned to you will be displayed. If you cannot find the traveller that you are looking for, it possibly means that the traveller doesn’t have a profile on Cytric and will need to have one created. This can be done by a travel arranger or administrator.

A: Only users with administration rights can create new profiles on Cytric. These rights are determined by your Employers.

A. On the Cytric home page, go to Management/Administration of User Profiles, then click on Create New User, where you will be taken to the next page to select the Location and Division (if applicable). To create a new user you need to enter First Name, Last name and an email address. You can find more details in the Training Manual section on this website. (Only users with administration rights can create new profiles on Cytric)

A. You can change your name to match your passport by accessing your User Profile/ Personal Data. After updating the details just click on Save and it’s done. This change can only be made once every 24 hours for security reasons. Completing this action will not take you to another page, you must go back to the ‘My user profile’ menu by using the arrow at the top of the page. The message in Red that you see at the top of the page is not an error. This is a permanent message and it will show at all times, once you hit save, the information will be stored on your profile.

A. As a traveller arranger, you need to have a profile on Cytric, even if you are not travelling. You must have your details updated, in case a consultant needs to get in contact with you. When you access Cytric, you must use your personal login and password which will bring you to your own profile, and from there you can manage a traveller’s profile by following the steps on the user guide that was sent to you by email, and is also up on this website.

A. If your Company/ Department allows it. You are free to edit your profile information as you please. If, for example, your phone number was incorrect, or you have changed to a different number, you can log in and change it any time. We advise users to check that all of their profile information is correct when they first log in, to avoid any additional issues that may arise as a result of that later down the line.

A. If your Company has restricted access to your profile, then you need to contact your Travel Arranger to update the profile. It is very important that you do this as soon as you have any changes to be made, as this information is passed over to Airlines and relevant Authorities.

A. The message in Red that you see at the top of the page is not an error. This is a permanent message and it will show at all times. Once you hit save, the information will be stored on your profile.

A. If you are assigned as a Travel Arranger you should be able to update the profile to those travellers assigned to you from the Administration of User Profiles /Edit User data.

A. At the top of the page on the right hand of the site click on Management/ Administration of User Profiles /Edit User data. Find the User by searching for First Name, Last Name, or Location, if applicable. Or if there are less than 200 users, you can leave it blank and click “Find” & a list with all of the travellers assigned to you will be displayed. Click Edit on the one you want to edit to be taken to the screen with all of the Profile Sections - Complete as normal.

A. No. If you are assigned as a Travel arranger, you must login as yourself. Use your own username and personal password. As a travel arranger you have access to update your traveller's profiles from your profile by clicking on the ‘Administration of User Profiles /Edit User data’

A. Please ensure that you are entering the correct information. To find a traveller, only one piece of information is required: First Name, Last Name, or Location if applicable. Or if there are less than 200 users, you can leave it blank and click “Find” & a list of all the travellers assigned to you will be displayed. If you cannot find the traveller that you are looking for, it possibly means that the traveller doesn’t have a profile on Cytric and will need to have one created. This can be done by a travel arranger or administrator.

A: Only users with administration rights can create new profiles on Cytric. These rights are determined by your Employers.

A. On the Cytric home page, go to Management/Administration of User Profiles, then click on Create New User, where you will be taken to the next page to select the Location and Division (if applicable). To create a new user you need to enter First Name, Last name and an email address. You can find more details in the Training Manual section on this website. (Only users with administration rights can create new profiles on Cytric)

A. You can change your name to match your passport by accessing your User Profile/ Personal Data. After updating the details just click on Save and it’s done. This change can only be made once every 24 hours for security reasons. Completing this action will not take you to another page, you must go back to the ‘My user profile’ menu by using the arrow at the top of the page. The message in Red that you see at the top of the page is not an error. This is a permanent message and it will show at all times, once you hit save, the information will be stored on your profile.

A. As a traveller arranger, you need to have a profile on Cytric, even if you are not travelling. You must have your details updated, in case a consultant needs to get in contact with you. When you access Cytric, you must use your personal login and password which will bring you to your own profile, and from there you can manage a traveller’s profile by following the steps on the user guide that was sent to you by email, and is also up on this website.

A. If your Company/ Department allows it. You are free to edit your profile information as you please. If, for example, your phone number was incorrect, or you have changed to a different number, you can log in and change it any time. We advise users to check that all of their profile information is correct when they first log in, to avoid any additional issues that may arise as a result of that later down the line.

A. If your Company has restricted access to your profile, then you need to contact your Travel Arranger to update the profile. It is very important that you do this as soon as you have any changes to be made, as this information is passed over to Airlines and relevant Authorities.

A. The message in Red that you see at the top of the page is not an error. This is a permanent message and it will show at all times. Once you hit save, the information will be stored on your profile.

A. If you are assigned as a Travel Arranger you should be able to update the profile to those travellers assigned to you from the Administration of User Profiles /Edit User data.

A. At the top of the page on the right hand of the site click on Management/ Administration of User Profiles /Edit User data. Find the User by searching for First Name, Last Name, or Location, if applicable. Or if there are less than 200 users, you can leave it blank and click “Find” & a list with all of the travellers assigned to you will be displayed. Click Edit on the one you want to edit to be taken to the screen with all of the Profile Sections - Complete as normal.

A. No. If you are assigned as a Travel arranger, you must login as yourself. Use your own username and personal password. As a travel arranger you have access to update your traveller's profiles from your profile by clicking on the ‘Administration of User Profiles /Edit User data’

A. Please ensure that you are entering the correct information. To find a traveller, only one piece of information is required: First Name, Last Name, or Location if applicable. Or if there are less than 200 users, you can leave it blank and click “Find” & a list of all the travellers assigned to you will be displayed. If you cannot find the traveller that you are looking for, it possibly means that the traveller doesn’t have a profile on Cytric and will need to have one created. This can be done by a travel arranger or administrator.

A: Only users with administration rights can create new profiles on Cytric. These rights are determined by your Employers.

A. On the Cytric home page, go to Management/Administration of User Profiles, then click on Create New User, where you will be taken to the next page to select the Location and Division (if applicable). To create a new user you need to enter First Name, Last name and an email address. You can find more details in the Training Manual section on this website. (Only users with administration rights can create new profiles on Cytric)

A. You can change your name to match your passport by accessing your User Profile/ Personal Data. After updating the details just click on Save and it’s done. This change can only be made once every 24 hours for security reasons. Completing this action will not take you to another page, you must go back to the ‘My user profile’ menu by using the arrow at the top of the page. The message in Red that you see at the top of the page is not an error. This is a permanent message and it will show at all times, once you hit save, the information will be stored on your profile.

A. As a traveller arranger, you need to have a profile on Cytric, even if you are not travelling. You must have your details updated, in case a consultant needs to get in contact with you. When you access Cytric, you must use your personal login and password which will bring you to your own profile, and from there you can manage a traveller’s profile by following the steps on the user guide that was sent to you by email, and is also up on this website.

A. If your Company/ Department allows it. You are free to edit your profile information as you please. If, for example, your phone number was incorrect, or you have changed to a different number, you can log in and change it any time. We advise users to check that all of their profile information is correct when they first log in, to avoid any additional issues that may arise as a result of that later down the line.

A. If your Company has restricted access to your profile, then you need to contact your Travel Arranger to update the profile. It is very important that you do this as soon as you have any changes to be made, as this information is passed over to Airlines and relevant Authorities.

A. The message in Red that you see at the top of the page is not an error. This is a permanent message and it will show at all times. Once you hit save, the information will be stored on your profile.

A. If you are assigned as a Travel Arranger you should be able to update the profile to those travellers assigned to you from the Administration of User Profiles /Edit User data.

A. At the top of the page on the right hand of the site click on Management/ Administration of User Profiles /Edit User data. Find the User by searching for First Name, Last Name, or Location, if applicable. Or if there are less than 200 users, you can leave it blank and click “Find” & a list with all of the travellers assigned to you will be displayed. Click Edit on the one you want to edit to be taken to the screen with all of the Profile Sections - Complete as normal.

A. No. If you are assigned as a Travel arranger, you must login as yourself. Use your own username and personal password. As a travel arranger you have access to update your traveller's profiles from your profile by clicking on the ‘Administration of User Profiles /Edit User data’

A. Please ensure that you are entering the correct information. To find a traveller, only one piece of information is required: First Name, Last Name, or Location if applicable. Or if there are less than 200 users, you can leave it blank and click “Find” & a list of all the travellers assigned to you will be displayed. If you cannot find the traveller that you are looking for, it possibly means that the traveller doesn’t have a profile on Cytric and will need to have one created. This can be done by a travel arranger or administrator.

A: Only users with administration rights can create new profiles on Cytric. These rights are determined by your Employers.

A. On the Cytric home page, go to Management/Administration of User Profiles, then click on Create New User, where you will be taken to the next page to select the Location and Division (if applicable). To create a new user you need to enter First Name, Last name and an email address. You can find more details in the Training Manual section on this website. (Only users with administration rights can create new profiles on Cytric)

A. You can change your name to match your passport by accessing your User Profile/ Personal Data. After updating the details just click on Save and it’s done. This change can only be made once every 24 hours for security reasons. Completing this action will not take you to another page, you must go back to the ‘My user profile’ menu by using the arrow at the top of the page. The message in Red that you see at the top of the page is not an error. This is a permanent message and it will show at all times, once you hit save, the information will be stored on your profile.

A. As a traveller arranger, you need to have a profile on Cytric, even if you are not travelling. You must have your details updated, in case a consultant needs to get in contact with you. When you access Cytric, you must use your personal login and password which will bring you to your own profile, and from there you can manage a traveller’s profile by following the steps on the user guide that was sent to you by email, and is also up on this website.